Shipping policy

Shipping Policy – I.Quality Online

All products currently sold through I.Quality Online are digital downloads (eBooks, guides, and other digital content).
Delivery is instant upon successful payment. You will receive your download link or access instructions directly to the email address provided at checkout.
If you experience any issues with receiving your digital product, please contact us at zaherneket@gmail.com within 7 days of purchase, and we will assist you promptly.

As I.Quality Online grows, we plan to introduce physical products such as printed guides and merchandise. When available:

Orders will be processed within 2–5 business days after purchase.
Shipping times and costs will vary depending on your location and the selected shipping option at checkout.
Customers will receive tracking details once their order has been shipped.
We will not be responsible for delays caused by postal services, customs, or unforeseen events beyond our control.

We intend to offer worldwide shipping for physical products. Delivery times may vary depending on the destination and local postal services.
Customers are responsible for any customs fees, import duties, or local taxes applicable in their country.

For digital orders: If your download link fails, please email us immediately for a replacement link.
For physical orders (when available): If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving (or expected delivery date) so we can investigate and resolve the issue.

If you have any questions about our Shipping Policy, please contact us at zaherneket@gmail.com